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Getting through to colleagues is hard. Teams and bosses are busy, and so are we. (Perhaps they feel they don’t get through to us.)
 
And we managers take this as a fact of working life. The wasted time, the cost, the hurt when words go wrong.
 
But communication’s easier to fix than people make it. Briefly: You need to drop some bad advice and useless habits. Then trust your tongue, and train your ears, and work goes better.

Do The Words gives you:

The mistakes that everyone makes (and how to unlearn them)

Communication doesn’t work how you think it does

Practical tips from research and experience

From writing tricks to ways to work together better

A knowledge bank of cases and proofs to make it real

For members

Recent posts

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