Do The Words
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Laws of Words at Work
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Colleagues will pay attention; you just have to show them WHY
The Word is Not Enough
Do your colleagues “hear whatever they want?”
Redundant language — fluff, or cultural bridge?
Tell them what you’re going to BORE them?!
Anxious about your writing? Trust your tongue more than “grammar rules”
An engineer got his white paper unstuck by figuring out the story
Need help from a colleague? Paint them a picture.
Slides need headlines, not labels
How do curious leaders make teams think?
How skim-reading may have sealed the fate of a space shuttle
Skim-Reading Less Helps our Teams and our Time
Leaders need to read beyond a bullet point or three
Nice Managers Force Priorities
Writing is really listening
Communicate nuance clearly (a worked example)
Serve your stakeholders’ NEEDS, not their wants
Grammar doctors don’t want you to know this weird old trick!
Freshen up your canned ideas
Robots can juggle words. People should write to think.
